Case Study: Transforming the security posture and compliance of the biggest retail Latam bank

Explore how one of the largest retail banks in Latin America leveraged senhasegura to significantly strengthen its security posture and compliance.
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The Challenge

A vast telecommunications network with 5,000+ branches and 8,000 devices lacked robust monitoring and auditing. Fixed admin passwords weren't rotated, leading to non-compliance with PCI DSS and SOX, high vulnerability to attacks, and significant risk to business credibility.

The Solution

senhasegura integrated SSH across all devices and implemented second-factor authentication for local users. Privileged changes were automatically audited, with local passwords rotated in under 4 hours. This led to a 94.5% reduction in privilege abuse.

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The Results

By implementing senhasegura, the bank experienced major operational improvements and significantly improved its overall security posture.
100%
compliance with PCI DSS and SOX.
94.4%
reduction in privilege abuse.
5.000
privileged configuration changes audited in just a few hours.

Details

Introduction

In the fast-paced world of retail banking, seamless and secure operations are critical. One of the largest retail banks in Latin America, faced with a complex telecommunications network and a host of security challenges, turned to senhasegura for a transformative solution.With over 5,000 branches and 8,000 network devices, the bank's existing infrastructure struggled to keep up with the demands for security and compliance. The bank needed a cutting-edge solution to address these issues and secure its operations.
Major Challenges with Security and Compliance

The bank’s telecommunications network was complex and extensive to serve its 13 million+ customers. Local admin users operated without periodic password rotation, leading to significant security vulnerabilities. The lack of robust monitoring meant that privileged configurations could be changed without proper auditing, exposing the network to potential malicious attacks. This situation left the bank non-compliant with PCI DSS and SOX standards, risking its business credibility. 
senhasegura to the Rescue

To tackle these challenges, the bank turned to senhasegura. The solution was integrated across all devices through SSH, establishing a secure foundation. Second-factor authentication was implemented to enhance the security of local user access. Automated auditing of privileged changes was introduced, alerting the team to any deviations or misuse of credentials. Additionally, local passwords were set to rotate automatically within less than four hours, drastically reducing the risk of privilege abuse. This comprehensive approach led to a remarkable 94.5% reduction in privilege abuse, showcasing the effectiveness of senhasegura's integration.


Witnessing the Transformation

The implementation of senhasegura brought transformative improvements to the bank’s operations. Compliance with PCI DSS and SOX requirements was achieved, ensuring regulatory standards were met. The significant reduction in privilege abuse highlighted the increased security and control over the network. The bank’s overall security posture was greatly enhanced, providing a more secure and reliable environment for its operations.
Embracing the Future

The bank's journey with senhasegura exemplifies how a strategic approach to security and compliance can yield substantial benefits. By addressing the vulnerabilities in its network, the bank not only fortified its security but also safeguarded its business credibility. The successful integration of senhasegura has set a new standard for operational excellence in the banking sector, demonstrating the power of targeted technological solutions in overcoming complex security challenges. With senhasegura, the bank has paved the way for a more secure and compliant future.

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