Solution Center

Our Solution Center in São Paulo ensures a seamless customer experience with top-tier support.

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Commitment

A certified team dedicated to helping your company.

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Expertise

Get in direct contact with solution architects any time, day or night.

A diverse team of professionals focused on their computer screens, collaborating and working together.

Communication

Support in Portuguese, English, and Spanish.

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Proximity

From São Paulo to your company in one day.

About our Solution Center

We pride ourselves in our commitment to agility, results, and client satisfaction, and our Solution Center represents these values. 

This is why our customers give us the highest rating of 5.0 on Gartner Peer Insights and 98% Willingness to Recommend.

Phone

+55 (11) 3069 3930

Email

support@senhasegura.com

Hours

24/7 (12:00 am to 11:59 pm)

Tickets

Register your requests here

Documentation

Manuals, tips and guides

FAQ

Frequently Asked Questions

Videos

Video Configurations

Standard

Receive dedicated support from our team committed to ensuring the continuous operation of your PAM solution.
Service Availability:
Monday through Friday
9:00 am to 6:00 pm
Service Channel:
Support Portal.

Advanced

Includes all Standard plan benefits with added 24/7 telephone support, providing specialized service any time you need it, day or night.
Service Availability:
7 days a week
24 hours a day.
Service Channels:
‍Portal, Telephone.

Premium

Customized service for critical infrastructures, including visits by certified specialists to ensure optimal monitoring and utilization of your solution.
Service Availability:
Monday through Friday
24 hours a day.
Service Channels:
‍Portal, Email. Telephone, On-Site.

Need something else?

See how we can take away the stress of your privileged access management and make it quick, easy, and cost-effective.

Help CenterWatch Demo