Customer Success Stories
Financial Industry

Case Study: Securing Critical Operations and Compliance for a High-Revenue Financial Institution

See how senhasegura enabled a major financial services organization to protect billions of transactions, reduce downtime, and strengthen its cybersecurity posture.
Industry

Finance

Region

Latin America (LATAM)

Solutions

PAM, Certificate Management, Load Balancing

Product

PAM Core, Certificate Manager

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The Situation

A leading financial infrastructure provider with over $300M in revenue faced immense pressure to maintain constant availability for critical systems.With billions of transactions processed annually, downtime wasn’t an option.

The Challenge

Non-compliance with NIST standards, no traceability for administrative actions, and unmanaged digital certificates exposed the company to significant risks.

The Solution

senhasegura delivered a complete PAM solution that optimized security and availability. 

‍We replaced personal access with secure credentials, fully integrated certificate management, and leveraged load balancing for maximum availability and fault tolerance.
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See how PAM Core works »

The Results

With senhasegura, their company achieved full compliance, gained complete control over privileged access, and protected thousands of devices.
100%
digital certificates managed.
5000+
privileged credentials secured.
Less than 1%
downtime for maximum availability.

Details

Introduction

Imagine managing over 26.1 billion financial transactions in a single year while making sure every operation runs not only smoothly, but securely.

This was the daily reality for a leading financial infrastructure provider with over $300 million in annual revenue. Operating in a high-stakes environment where downtime and security breaches were not an option, the company needed infrastructure capable of handling immense demands. However, hidden vulnerabilities in their system were quietly threatening their operational stability.
Major Challenges with Security and Compliance

While processing billions of transactions, the company faced critical issues that put its infrastructure at risk. 
‍
‍They lacked compliance with the NIST Cybersecurity Framework, had no system to track personal administrative access, and struggled with managing digital certificates. 

These gaps left the company exposed to operational risks and potential data breaches, highlighting the urgent need for a comprehensive security overhaul.
Transformative Solutions with senhasegura

The company turned to senhasegura for a comprehensive solution tailored to their needs. senhasegura provided a hardware platform with load balancing to ensure fault tolerance and availability. Personal administrative access was replaced with secure, impersonal privileged credentials, and a certificate management solution was seamlessly integrated into the PAM platform. 

‍This transformation brought the structure, control, and visibility our customer urgently needed.

‍The deployment has provided a centralized view of SSH keys, credentials, and certificates, streamlined lifecycle management, and reduced the number of ghost SSH keys and unused credentials. Additionally, it has minimized application outages caused by certificate expirations, making the network more secure and reliable.


‍Witnessing the Transformation

The results were nothing short of transformative. Downtime was reduced to less than 1%, keeping critical systems available. Digital certificates were 100% managed within senhasegura, meeting strict compliance requirements. 

Our customer also gained significant cost efficiencies, reducing training and deployment expenses, and secured over 2,200 devices and 5,000 privileged credentials.
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Conclusion

This financial institution’s experience with senhasegura shows just how impactful proactive security measures can be. 

By tackling vulnerabilities head-on and adopting advanced PAM solutions, they didn’t just secure their operations—they achieved compliance, resilience, and peace of mind. 

In today’s fast-paced financial world, senhasegura gave our customer the solid foundation they needed to stay ahead, maintain trust, and continue growing with confidence.

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Explore more from senhasegura

senhasegura is the only PAM solution on the market that covers the entire privileged access lifecycle. Explore our suite of advanced security solutions:
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senhasegura Endpoint Privilege Manager
Manage and monitor privileged sessions on workstations, ensuring secure access control, auditing, and compliance with IT security policies and regulations.
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senhasegura Certificate Manager
Centralize, manage, and automate the lifecycle of digital certificates, ensuring compliance and reducing operational risks.
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